What Does Epson Error Code 0x97 Mean?

There’s no doubt that Epson printers are one of the best printers that you can find in the market within your budget. But best doesn’t mean it would be perfect. There’s a high chance of confronting an Error Code 0x97 if you are using Epson printer especially for a long time. The error code 0x97 can occur at any time without giving any warning messages or signs. Usually such an error presents itself on the printer with an indicator to turn the printer OFF and ON again. Basically, this error code will show up during the printing process and your printer will stop printing any documents afterwards. Therefore, until this error is been shown up on the computer screen, you won’t be able to use your printer. Hence, try to cope-up this particular error code as soon as possible and print the document hassle-freely.


What are The Causes of Epson Error Code 0x97?

The Epson Printer error 0x97 generally has been arisen just because of some internal hardware issue. There are some selective Epson printer’s models that face this particular hardware problem where their motherboard stops functioning any more. When the hardware issue happens, the user is restricted to carry out functionalities of the printer. The proficient engineers have come up with workarounds for this problem but the permanent solution for this glitch is to repair or replacing the older printer to the new one. This error generally pops up on the screen without any prior warning; your printer will display a message to switch off your device and then turn it on back.

Efficacious Methods To Solve Epson Printer Error Code 0x97

Try the methods given below to troubleshoot and solve the problem but if nothing works then your last choice would be to try the last provided method. Keep your eyes feast on the noted steps with full of concentration:

Method 1

Unplug The Epson Printer First and Then Plug Back In

The steps given below require some sound of technical knowledge of how to open and use your printer. If you aren’t sure, then you can go with the manual that came with your printer because the steps vary from model to model. Do it by following the below steps:

  1. First of all you need to open the case of the Epson Printer and see whether any paper is stuck into the input/output tray or any kind of trash is there. If it is so, remove them instantly with carefulness
  2. Now, in the next step take all the cartridges out from the printer
  3. After removing the cartridges from the printer, unplug all the USBs as well as cables of the printer
  4. Now, press the "Power" button as it will release the remaining current from the printer
  5. Plug the USB and other cables back to the printer
  6. Once you have completed the above steps, turn your printer ON and check if the error disappears

Go with the method 2 if method 1 is not help you in troubleshooting the 0x97 Error Code.

Method 2

Unplug and Plug-In Your Device in A Reverse Way

This process is the inverted version of the method mentioned above. If method 1 fails to fix your issue, then proceed further with this another one. By trying the below procedure, you can confirm if the error is occurring due to internal hardware failure or not. Follow the below given instruction, to do so:

  1. Shut down your printer first and then unplug all the cables that have been connected with it
  2. Now, wait for a few minutes and then press and hold the power button simultaneously, don’t release it so earlier at least take 5 minutes for that
  3. Now, you need to plug in the power cable while pressing the power button again and hold it for another 60 seconds after inserting in the cable
  4. Once you have plugged in the power cable, release the power button and see if the error code is vanished on your printer or not

In case, you are still persisting the same error code related to your Epson printer, then jump to the next mentioned method.


Method 3

Clean All the Nozzles in Your Clogged Epson Printer

The wasted ink around the head sprayer can also be the reason of error code 0x97 in Epson Printer. To resolve this error, clean the head of nozzles. Here are some tips regarding cleaning the head nozzles. So, just follow the procedure:

  1. Turn off your Epson printer first and then disconnect it from the power outlet as well as from your operating system
  2. In the next step, open the casing of your Epson Printer
  3. Now, take a piece of a soft cloth and wet this in an ammonia-based cleansing fluid that contains ammonia
  4. Fold it in a way that it fits under the head of the Printer and then insert that cloth at least twelve hours
  5. Remove the towel and close the printer, after completing of that time duration
  6. Now, print any document to check

If you still get the Epson error code 0x97, you need to go with the next mentioned procedure.

Method 4

Use Troubleshooter and Install Updated Driver

If the above methods don’t work, you can try this method of troubleshooting. To do so follow the below steps:

  1. Download the Windows Printer troubleshooter from the internet
  2. Run the executable program and identify which error is caught by it
  3. Install all the removed printer drivers and then right click on the icon of Window menu. Choose the “Device Manager” option
  4. A new window will pop-up on the screen, select the option of “Printers”
  5. Find the printer with which you are having the issue. Give a right click on it and then choose “Update Driver” option
  6. Verify if the error persists by printing any document

In case the error is still persisting, then there is one more effective way by which you can take assistance or get some ideas.

Contact Qualified Techies Via Provided Helpline Number

If all the above mentioned methods are tried without improvement, you might need to call the customer support team for the assistance. Epson XP-830 is a multifunction printer that has a nasty interior hardware issue. Therefore, a professional help is needed when all methods are useless. Nothing is more inconvenient than having your printer malfunction in the middle of printing document. Hence, all your need to do for exterminating the Epson error code 0X97 is to give a single ring on the accessible helpline number and stay tuned with the tech-support engineers. They will sort your problem out within a pinch as they have immense years of experience.

Frequently Asked Questions (FAQs)

EPSON Support Official Contact Information

EPSON Customer Service - 1 (800) 463-7766
EPSON Official Site - https://epson.com/usa
EPSON Printer Support - https://epson.com/Support/Printers/sh/s1
EPSON Customer Support - https://files.support.epson.com/htmldocs/lq590_/lq590_rf/troub_7.htm
EPSON Drivers - https://epson.com/contact-us
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